Enabling Compliance and Efficiency: How Ambu Centralized Global Training with SAP SuccessFactors vLM

About Ambu

Ambu is a global leader in medical device innovation, dedicated to advancing single-use solutions that support healthcare professionals in delivering efficient and high-quality patient care. With a strong focus on innovation, Ambu develops healthcare solutions across the fields of endoscopy, anaesthesia and patient monitoring, designed to enhance clinical workflows and improve patient outcomes. Trusted by clinicians worldwide, Ambu’s solutions help over 100 million patients every year. As a company operating in a highly regulated industry, Ambu is committed to meeting all applicable legislation and regulatory requirements – ensuring that product development, manufacturing, and quality systems reflect high standards of integrity and compliance.

The Challenge: Delivering Compliance Training Across a Global Workforce

At Ambu, integrity and compliance are deeply embedded in the company’s approach to innovation, operations, and patient safety. As a global provider of innovative medical devices, Ambu operates in a highly regulated industry where meeting evolving compliance standards is essential – not only to meet external requirements but also to uphold the company’s own high expectations for quality, transparency, and responsible business conduct.

Compliance reinforces quality and ethics at every stage at Ambu – from development to manufacturing to commercial activities – ensuring that healthcare professionals and patients can confidently rely on the company’s solutions. To mitigate compliance risks and support operational excellence, Ambu is committed to providing robust documentation and up-to-date compliance training for its more than 5,000 employees across functions and geographies.

Many of Ambu’s employees, however, do not have regular access to work computers or devices. This presented a clear need for a training solution that could deliver compliance content in a way that was consistent, accessible, and easy to verify. In addition to supporting employees in staying current with the latest versions of Quality HandBook documents (QHBs), Instructions (INS), and other compliance-related materials, the solution also needed to provide clear documentation that training had been completed and documented. This is particularly important during audits, where traceability and proof of compliance are essential. As a result, Ambu faced the dual challenge of managing compliance training effectively across a global workforce, while ensuring that it remained both accessible and reliably documented.

The Solution: SAP SuccessFactors Validated Learning Management System

Ambu chose SAP SuccessFactors Validated Learning Management System (vLMS) as their new Learning Management System (LMS) in cooperation with their existing SAP SuccessFactors Employee Central implementation.

Validated SaaS benefits highly regulated environments because it provides a way to comply with regulatory requirements. Partnering with Effective People, they worked to implement and integrate the vLMS with their current environment, developing a seamless and compliant training solution.

What is Validated Learning?

Validated learning is a structured framework in learning management that integrates validation principles into a system’s design to support compliance with regulations. By using a validated learning Software-as-a-Service (vSaaS) solution like SAP SuccessFactors vLMS, companies in regulated industries can systematically document procedures and processes to demonstrate consistent, compliant results.

Validated learning comes as four different learning environments: Sandbox, Stage, Pre-Production, and Production. Having three SAP SuccessFactors Employee Central instances, Ambu uses the fourth learning instance, Sandbox, as a standalone environment for testing learning setups.

Learning Types for Validated LMS

SAP SuccessFactors vLMS provides a flexible framework that supports multiple learning modalities, allowing companies to structure training programs that align with business goals and regulatory requirements. With vLMS, organizations can create a tailored learning ecosystem that meets their specific training requirements.

Key learning types supported by SAP SuccessFactors Learning include:

• Classroom Training for Compliance – Structured, instructor-led sessions designed to meet regulatory and compliance training requirements.

• Classroom Training for General Learning – Instructor-led training (ILT) sessions focused on skill development and professional growth.

• eLearning – Self-paced digital courses that allow employees to access learning content anytime, anywhere.

• Read & Understand (INS & QHB) – Critical document-based training requiring employees to acknowledge comprehension of policies, procedures, and quality handbooks.

• Intranet-Based Learning – Internal knowledge-sharing and training resources accessible through the company’s intranet.

• On-the-Job Training (OJT) – Hands-on training activities designed to reinforce learning in a real-world work environment.

• Learning Collections & Programs – Curated learning paths, external training, and structured programs that provide employees with a guided learning experience.

• QuickGuide Systems – Bite-sized learning resources for just-in-time training and quick reference.

Business Impact: Improved Compliance and Training Efficiency

Working with Effective People, Ambu received three vLMSs integrated with their existing SAP SuccessFactors Employee Central instances. All compliance training is now centralized in one place and integrated with Ambu’s document handling and versioning system. Historical learning data from Ambu’s previous learning system was imported into the global vLMS. Although a new learning system was implemented, employees were not required to retake their training.

The system also simplifies administrative tasks, offering quick access to user overviews and compliance statuses for audits.

Implementation Results: SAP SuccessFactors vLMS

• Time saved due to automated processing of signatures

• Unified view of employees’ training records globally

• Audit documentation now readily available

Effective People has collaborated with a diverse customer base over the past decades to support the implementation of their validated learning environment. With extensive experience working in the pharmaceutical industry, we are uniquely equipped to implement, upgrade, and support SAP SuccessFactors vLMS. Get in touch to learn more.